Many of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. But ATOL protection does not apply to all holiday and travel services listed on this website. Please ask us to confirm what protection may apply to your booking. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. If you do receive an ATOL Certificate but all the parts of your trip are not listed on it, those parts will not be ATOL protected. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. Passports2go Ltd is an Accredited Body Member of Hays Travel Ltd,ATOL 5534.
Your Holiday Contract
When you make a booking you guarantee that you have the authority to accept and do accept on behalf of your party the terms of these booking conditions. A contract will exist as soon as the booking is confirmed on our computer system. The contract will be filed by Passports 2 Go. and will be concluded in English. Confirmation is given in the form of an ATOL receipt for flight inclusive bookings. This contract is made on the terms of these booking conditions, which are governed by English law, and the jurisdiction of the English Courts.
Credit Card Charges
We do not make any charges for payments by debit card. Payments by credit cards are subject to a 2% handling fee.
It is a booking condition of all tour operators and suppliers that you have adequate travel insurance. In the case that you decline insurance you may be asked to sign an indemnity form or provide details of alternative cover.
All final balances must be paid 12 weeks before departure. If they are not paid we reserve the right to cancel the reservation.
Passports, Visas and Health Certificates
Passengers must be in possession of a valid passport and necessary visa(s) and health certificates. In case of passengers being refused entry by any immigration or other authority all repatriation costs are to be borne by the passenger.
Passports2go sells travel services on behalf of Hays Travel Ltd and benefits from Hays Travel's membership of ABTA with membership no. K4123.
ABTA and ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan.
For information about ABTA , the code of conduct and arbitation scheme available to you if you have a complaint, contact:
ABTA, 30 Park Street, London SE1 9EQ. Tel 020 3117 0500 or www.abta.com
Hays Travel Limited are registered in England and Wales - Company no: 1990682 and VAT no 193167195